Contact

One call. Usually enough.

Email or phone reaches a principal directly — no intake forms routed to nowhere, no account-team handoffs.

Email

mike@northernlightsmed.com

Best for contracting conversations, quality-data requests, and expansion-market inquiries. Expect a same-day reply on business days.

Phone

(317) 220-9530

For facility partners and urgent coverage questions.

Location

Indianapolis, Indiana

Serving central Indiana, with expansion underway to North Dakota and northern Minnesota.

What to bring to a first call

Thirty minutes is all it takes.

Your approximate monthly line volume — even a rough number frames the conversation.
Your current coverage model — in-house team, radiology overflow, travel staff, or nothing formal.
Your pain point — after-hours gaps, hold times, malposition rates, or cost per placement.

We'll bring reference terms, the quality record, and a straight answer on whether the model fits your facility.

What happens next

After you reach out.

1

A principal replies

Same business day in most cases — and it's an owner, not an SDR. You'll get a direct answer on fit, including "probably not us" if your volume genuinely favors in-house.

2

The packet, if you want it

Many facilities start by requesting our credentialing & insurance packet — license verifications, exclusion screening, immunization records, certificates of insurance. It's the artifact your vendor process needs anyway; just ask.

3

The fit call

Thirty minutes with the people who'd actually serve your facility. Reference terms and quarterly quality data on the table. From there, the path is on the How It Works page.